NDIS Information and Resources
Clear, accessible NDIS information for everyone
Find everything you need to understand, manage, and navigate the NDIS. Our easy-to-follow information and resources are designed for participants, providers, and support coordinators.
Find the information you need
We make sure everyone in the NDIS community can access the right information quickly and easily. Explore tailored resources for your role below.
Participants
Discover how Permalink Plan Management helps you take control of your NDIS plan with freedom and confidence.
Providers
Learn how our bookkeeping and payment support keeps your business running smoothly and professionally.
Support Coordinators
Find resources and updates to help you coordinate participant plans more efficiently and effectively.
Understanding how we work
NDIS information made simple
The NDIS can feel complex, but the right information makes everything easier. This page introduces how Permalink Plan Management supports participants, providers, and coordinators through clear communication and transparent processes. From managing funds to handling invoices and payments, we make sure everyone knows what to expect. Our goal is to keep NDIS information easy to access, easy to understand, and easy to apply in everyday life.
For Participants
Making your plan easier to understand
Your #1 choice for NDIS Plan Management
We offer reliable support, expert guidance, and Australia-wide help, making it easy for you to access trusted NDIS services wherever you are.
Reliable Support
Our friendly team takes time to understand your situation and goals, offering guidance that’s personal, practical, and easy to trust.
Expert Guidance
With over 50 years of combined industry experience, we bring the right mix of financial expertise and NDIS knowledge to every service.
Australia-Wide Help
Wherever you live, our digital systems make plan management, bookkeeping, and tax services simple, secure, and accessible online.
Practical guidance for participants
Simple information to help you stay in control
Our participant page outlines everything you need to know about getting started, managing your plan, and understanding how payments and budgets work. We break down NDIS terms into plain language so you can make confident decisions about your supports. Whether you’re new to plan management or looking for a clearer process, our NDIS information is here to help you every step of the way.
Your questions answered
Why should I have a Plan Manager?
Having a plan manager means more freedom, less stress, and expert support that keeps everything running smoothly. Our team works closely with participants, providers, and coordinators to make the NDIS easier for everyone involved.
What does a plan manager actually do?
A plan manager looks after the financial and administrative side of your NDIS plan. We process invoices, claim payments through the NDIS portal, and ensure funds are used correctly within your plan. This helps you avoid delays or confusion when it comes to budgeting. We also provide detailed statements, so you always know how your plan is tracking.
With Permalink Plan Management, you gain peace of mind knowing your supports are managed by professionals who care. Our team is experienced in both NDIS systems and bookkeeping, giving you confidence in every transaction. Ultimately, we make plan management simple, accurate, and completely transparent for you.
Who can use your services?
Our services are open to participants, providers, coordinators, and businesses anywhere in Australia. If you’re an NDIS participant, we manage your funding and payments. If you’re a provider, we help you stay on top of invoicing and compliance. We also support support coordinators by providing clear reporting and reliable payment updates.
Beyond NDIS, we handle tax returns for individuals and businesses, ensuring accuracy and compliance with every lodgement. No matter your role, our team is ready to help make your work easier. Everyone benefits from having a trusted partner by their side.
Is plan management funded by the NDIS?
Yes, NDIS plan management is fully funded and does not cost you anything out of pocket. The NDIS includes a dedicated budget category to cover plan management services. This means participants can enjoy full control and flexibility without handling payments themselves.
You’ll still have freedom to choose registered or unregistered providers. Our team simply takes care of the financial side so you can focus on your goals. Having a plan manager also helps reduce errors and delays in payments. It’s a smart, supported way to manage your plan confidently.
How does provider bookkeeping help NDIS businesses?
Our provider bookkeeping services are designed to make financial management stress-free for NDIS providers. We track your income, expenses, and invoices so your books stay clean and compliant. This ensures your BAS and tax time are easier to manage. We also help you stay up to date with NDIS invoicing and claim requirements.
With accurate records, you can focus on service delivery instead of admin. Our bookkeeping experts use efficient systems to save you time and money. You’ll always know your business finances are in capable hands.
Do you also help with tax returns?
Yes, our team prepares tax returns for both individuals and businesses. We make sure every deduction and entitlement is identified so you get the best possible outcome. Our process is simple, efficient, and fully online for convenience.
We stay compliant with ATO regulations and ensure accuracy from start to finish. For individuals, we make tax season less stressful. For businesses, we help maintain healthy financial records and reports. You’ll have one trusted team for plan management, bookkeeping, and tax services. It’s a complete solution in one place.
How fast can you start managing my plan?
Once you sign up, we can usually begin your plan management within one to two business days. Our onboarding process is quick and transparent. We’ll contact your providers, confirm your details, and set everything up. You’ll receive your first statement soon after we start processing invoices.
Our goal is to make the transition smooth and stress-free. Throughout the process, you’ll always have a direct point of contact. We pride ourselves on communication and reliability. Everything is designed around your convenience.
What makes Permalink different?
Permalink Plan Management combines deep industry knowledge with genuine personal care. We’re not just accountants or administrators ; we’re a team who listens, explains, and guides with clarity. Our clients appreciate our speed, accuracy, and consistent communication.
Every part of our process is designed to save you time and worry. We offer an all-in-one service across plan management, bookkeeping, and tax. With over five decades of combined experience, our expertise speaks for itself. Above all, we care about making your experience easier, clearer, and more confident.
For Providers
Helping providers stay organised and informed
Building strong partnerships
Clear details for smooth collaboration
On our provider page, you’ll find guidance on invoicing, payment timeframes, and compliance requirements. We outline how we work with providers to make sure invoices are processed accurately and quickly. This information helps providers spend less time on paperwork and more time delivering quality services.
Confidence through clarity
Information that supports your business
We believe reliable NDIS information helps providers thrive. That’s why we share practical updates, helpful examples, and clear instructions that make your administrative tasks easier. With Permalink Plan Management, you always know what’s expected and when to expect it.
For Support Coordinators
Information that makes coordination simple
Working together effectively
Guidance that keeps everyone connected
Our coordinator page provides details about sharing participant information, managing invoices, and staying informed about plan progress. We make communication straightforward so you can support participants with confidence.
Shared goals, stronger outcomes
Reliable information, every step of the way
When everyone has the same information, things work better. That’s why we make sure our NDIS information supports collaboration between coordinators, providers, and participants. With clear communication and timely updates, we make coordination simpler for everyone involved.
How we can help you
What we do
Permalink Plan Management provides a full range of services to support individuals and businesses Australia-wide. Our NDIS plan management helps participants stay on top of their funding and payments. Provider bookkeeping ensures care businesses stay organised and compliant. We also offer tax returns for individuals and tax returns for businesses, giving everyone the confidence of accurate, timely financial care.
Have a question?
Have a question about the NDIS?
If you’d like to learn more about how we work with participants, providers, or coordinators, contact Permalink Plan Management today. Our friendly team is happy to explain, guide, and provide the NDIS information you need to get started.